Resolve IT TicketsFaster with AI agents

Triage tickets, suggest solution by AI and reduce similar future tickets.

What is ITPAL?

Our B2B SaaS helps IT teams triage incoming tickets, provide an AI suggestion solution, and prevent repetitive future tickets.

Faster Responses

Users get help sooner with less delay and less routing confusion.

Users can create tickets from chat tools like:SlackSlackMicrosoft TeamsTeams

9:41LTE 100%

From IT side

Deploy agent

Deploy agent to Teams and Slack.

Less Back-and-Forth

Reduce time spent filtering tickets with automatic categorization.

Tickets created from chat tools can route into:TicketingZendeskZendeskFreshdeskFreshdeskZoho DeskZoho DeskJiraJiraCRMZoho CRMZoho CRM

Category: [Email]
StatusSubject
Open

[Email] Outbound relay rejected by server

In Progress

[Email] Delayed message delivery during peak hours

Resolved

[Email] Attachments failing to upload on desktop client

In Review

[Email] Auto-reply not activating for vacation mode

Resolve Tickets Faster

Reduce research time, speed up resolutions, and keep users happy.

AI suggestions based on most-voted answers.

Reddit

Use remediation steps from similar Outlook

Recreate profile, then retry send flow.

Reddit

Use remediation steps from similar Outlook

Recreate profile, then retry send flow.

Reddit

Use remediation steps from similar Outlook

Recreate profile, then retry send flow.

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